WAITING AND Hoping is not a Strategy
Disaster recovery services available in the market today fail to offer what business owners and operators need most to get back online as quickly and inexpensively as possible.
With 30 years in the industry, we have learned that the best way for businesses to maintain continuity with production and service for its customers is to find an open and transparent partner that can be trusted with disaster response management and remediation. Priority, premier, and red alert programs just don't go far enough. Even with the preferred service premium, the company is still vying for support with other businesses at their most vulnerable point. And once the service is delivered, most businesses are forced to dispute the charges related to service companies unnecessarily stretched recovery windows.
Incidient365 is built the other way. As the only Disaster Recovery as a Service (DRaaS) company in the industry, we parter with our clients to provide dedicated service teams, dedicated recovery equipment, customer-visible clean up monitoring tools, and extensive advance planning to be more predictive about recovery needs. This means that our clients know exactly who will be on site and what plans will be initiated when the unexpected occurs. It also means they have peace of mind in that they are getting only the service they need from an ally and trusted partner.
PREDICTIVE PLANNING
While all organizations are unique, most of our customers have a consistent number of claims per year for typical occurrences and flare ups. Before setting commitment levels, we work with our clients to understand their typical clams over a period of years.
With this data, we work to set a plan level that provides a guaranteed level of protection and then monthly audits that together minimize budgetary and operational spikes.
TRANSPARENT EXECUTION
When we deploy resources, we're there to clean up a site, not clean out a customer. To ensure the highest standards, as a part of our service, we deploy sensors and video equipment and provide access to our customers so we can together watch the recovery effort and exit the facility as soon as the job is complete.
We're there for our customers—guaranteed.
Our clients aren't hoping we'll show up. They know we'll show up when it matters most.
